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Outbound Call Services

Tags: Outbound Call Services Singapore

CALLMARK Solutions offers both business-to-business (B2B) and business-to-consumer (B2C) telemarketing services. Our expertise and experience, coupled with our commitment to customer service and continuous quality control of our agents, has helped our public listed, multi-national, SMEs and start-ups clients achieve outstanding results in a relatively short period of time.

A well-managed outbound contact center can be a powerful and efficient tool for customer acquisition. Our outbound call center services offer a wide array of solutions including:

Outbound call services telemarketing is the single-most dreaded task faced by sales people. Sales people will do just about anything else rather than cold call on the phone, including driving hundreds of kilometers to show up unannounced at a prospect’s reception desk – only to tell the receptionist, “I was just passing by so I thought I’d drop in for a second.” How productive is that!

Outbound telemarketing is the single most effective way of marketing that there is today. Our outbound call service is complimented by our commitment to hire and train out telemarketing professionals that can conduct your outbound telemarketing campaign and integrating the latest call center software and hardware in our centers. Sales people enjoy closing deals, and that’s their forte. However, when it comes to the drudgery of pre-qualifying prospects from a list of companies or database, it’s like asking them to jump off a cliff.

At CALLMARK Solutions, we have highly-trained and consistently-coached outbound call services telemarketing professionals who enjoy qualifying prospects on the telephone. It is what they do and they do it well. We know how to hire people well-suited for the job and we know how to develop the appropriate approach that will open the gates to the most important people within your targeted prospect companies. The efficiency and consistency of qualifying a prospect list through a hired outbound telemarketing service cannot be matched by a sales team on the road or in the office avoiding what they hate to do most.

Telemarketing is a highly effective, flexible and measurable route to market. It is a “top three” channel for both quality and quantity of lead generation and is being used right now, in combination with digital, social and other channels which help make it more effective than ever. Good quality telemarketing makes the rest of your marketing spend work harder – driving up conversion rates throughout the sales cycle to levels that simply can’t be matched by any other means.

To ensure maximum effectiveness, CALLMARK Solutions will work closely with you to identify your Unique Value Proposition and then tailor each individual campaign so that we can maximize the potential of each sales call.

Why Outsource your Telemarketing to CALLMARK Solutions?

  • Experienced telemarketing at your fingertips – Recruiting, employing, training and equipping in-house telemarketing agents can be expensive. Outsourcing your telemarketing activities to CALLMARK Solutions eliminates these costs and puts our team of skilled agents at your disposal.
  • Outsourced telemarketing provides peace of mind – As CALLMARK Solutions operates as an extension to your business, our experienced telemarketing team are dedicated to generating business leads for your company leaving you with the peace of mind that you’re in expert hands.
  • Provides a detailed reporting and call monitoring solution – We can monitor and record all calls made on your behalf allowing you to keep an eye on how your company is being represented over the phone. Call statistics and results will also be reported on a daily or weekly basis.
  • Improves client retention and customer care – Looking after existing clients, following up old leads and maintaining contact can be time consuming for in-house sales teams. Experienced telemarketing experts such as CALLMARK Solutions not only source qualified business leads but also help to nurture leads over a period of time. We also ensure that business data is kept up to date, leaving you with an information source that works for you.

Turn every contact into a revenue opportunity with CALLMARK Solutions’ Outbound Call Services today!