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About Us

Tags: CALLMARK Solutions inbound outbound call services Singapore

Founded in 2011, CALLMARK Solutions is a privately owned and operated company providing telephone answering, inbound and outbound call services, market survey and data entry outsourcing services for customers throughout Malaysia, Singapore and other countries. Spearheaded by a committed and knowledgeable Management team, who has a combined 10 years of experience in the Telemarketing industry, CALLMARK Solutions has experienced rapid growth in the past two years.

Investment in the IT infrastructure and technologies such as Virtual Call Centers and CRM and also nurturing our staffs into professional telemarketing agents brings the credibility and reputation that we have today with all our clients. We have served customers in the Oil and Gas, IT, FMCG, Training, Service industries, and many more.

Over the past three years, CALLMARK Solutions has been driven by a mission to develop remarkable marketing solutions that exceed client expectations. To achieve this mission, we leverage our IT infrastructure and technologies as well as harvesting our professionally trained agents to provide our clients’ engagement with the most positive experience and results possible.

In 2013, CALLMARK Solutions has transformed into a one-stop Marketing solutions partner to all our clients, offering more than just Telemarketing services. We have now under our expertise Data Management and Mass Marketing services that complements our overall Inbound and Outbound call services.

As we continue to strive our highest level of excellence in becoming our clients’ one-stop Marketing solution provider, we are relentlessly in our quest to always give our best to our clients through the Management team’s expertise, state-of-the-art technology and most importantly, the most important asset of all – our dedicated and professionally trained telemarketing agents.

We are Different.

We always strive to distinguish ourselves in the market as we have the experience of the age-old telemarketing activities, combined with the ever-evolving digital age with Mass marketing strategy that will create the right kind of results that our clients need for their Sales and Marketing activities.

On top of that, we apply standardize and positive engagement experience with our clients through the application of CRM, Business Needs requirements analysis and methodologies before the engagement commences.

Last but not least, we constantly innovate and improve ourselves through feedback sessions and closing the final loop with our clients to understand how we can do and serve them better in the future, as we always believe there should be a mutual benefit for both parties at the end of each engagement.

Why Outsource to CALLMARK Solutions?

It is generally accepted that when carried out with skill and experience, telephone prospecting can prove to be an incredibly effective sales developer. But however not all businesses have the time and resources at their disposal to carry out regular, structured, targeted and effective telephone prospecting. The option of employing additional in-house staff is too expensive and time consuming.

Apart from that, to be realistic, not everyone enjoys the volume cold prospecting side of business development. Even many experienced sales people would prefer to be working with warm leads where there is already a relationship in place. Prospecting is a tough job, and it takes a unique mix of character and ability to do it well.

Outsource your prospecting and marketing initiatives to CALLMARK Solutions for these salient points below:

  • Results Driven: The success of CALLMARK Solutions is based on the success of your campaign. We want to build results driven, long term relationships with our clients.
  • Experience: Years of front line experience in generating sales appointments and qualified sales leads on the phone, plus a knowledgeable Management team gives our clients the peace of mind.
  • Personal Service: We take the extra miles to get to know your business, and strive to meet all your marketing objectives.
  • Cost Effective: No costs incurred to employ additional in-house staff.
  • Flexibility: We can customize all telephone prospecting or mass marketing activities according to our clients’ needs, hence you’re always in control!
  • What Do You Need? – Sales appointment setting, sales lead generation, sales pipeline development, inbound customer service, database profiling, digital marketing data entry outsourcing.
  • Daily Reporting: Be kept up to date with report details of sales appointments and sales leads as they happen on a daily basis.
  • Database: We can source quality database for your campaign or digital marketing needs.

Talk to us about your Marketing needs or contact us today for a free Needs Analysis. Any engagement with us enables you to experience the benefits of what a quality telemarketing campaign can do for your business.